Cancellation Policy
We strive to provide the best experience for our learners. Please read our cancellation policy carefully to understand your rights and obligations.
1, Refund Eligibility
Refunds are available under the following conditions:
- The refund request is made within 7 days of purchase.
- Less than 20% of the course content has been accessed.
- No downloadable materials have been accessed or downloaded.
2,Non-Refundable Cases
Refunds will not be issued in these cases:
- Requests made after the refund eligibility period.
- More than 20% of the course content has been accessed.
- Courses purchased as part of a bundle or promotion (unless stated otherwise).
3,Subscription-Based Access
If you are a subscriber:
- You can cancel your subscription at any time via your account settings.
- Cancellations apply to future billing cycles only; no refunds are issued for the current cycle.
- You will retain access until the end of the current billing period.
4,Live or Interactive Courses
For live sessions:
- Cancellations must be made at least 24 hours before the session start time for a refund or credit.
- Missed sessions without prior notice are non-refundable.
5,Technical Issues
If you experience technical issues that prevent access to the course:
- Contact us within 48 hours to resolve the issue or request a refund.
For further assistance, please contact our support team at eujr999@gmail.com.